Dileo Brings 20 Years of Retail and CPG Client Management to AI-Powered Personalization Company
New York City – September 14, 2016 – Grey Jean Technologies, the AI-powered personalization company that provides the most accurate predictions of consumer behavior, today announced the appointment of Tim Dileo to Senior Vice President of Customer Success. In this role, Dileo will be responsible for advancing the adoption of Grey Jean’s sophisticated recommendation engine, Genie, by building, maintaining and growing relationships with its customers
Throughout his career, Dileo has directed, managed and performed key functions including sales, marketing, strategic planning and customer relationship management. Most recently, at Vodafone, he led a team of 15 employees to manage Fortune 500 clients’ telecom management solutions, improve customer relationships, and ultimately preserve $25 million in annual revenues. While at HCPlexus, he built strategic partnerships with major clients including WebMD and Boehringer Ingelheim. Earlier in his career, Dileo held client management roles at Affinion Group, a direct marketer of reward programs, where he worked with banks, retailers and airlines, and Synapse (a subsidiary of Time Warner), where he managed major retail accounts including Bloomingdales, JC Penney, Ticketmaster and Guthy-Renker.
“Organizations of all sizes need to not only understand who their customers are at the individual level and what motivates their purchase decisions, but also how to act on that data,” said Dileo. “That is what attracted me to Grey Jean. Its Genie platform gives marketers a 360-degree view of each customer and also takes action with tailored messages and offers that can be delivered to any channel at the exact moment a consumer will be most receptive to the message. I am excited to help marketers realize the levels of success they can achieve with Genie.”
“Tim is a proven client success leader who has spent his career building collaborative working partnerships with clients and internal stakeholders. His experience will enable us to accelerate the adoption of Genie to help marketers more effectively reach their target audiences with relevant messages and offers,” said Craig Alberino, CEO of Grey Jean. “We are incredibly fortunate and excited that Tim has joined the Grey Jean team.”
Grey Jean’s flagship product, Genie provides the most accurate purchase behavior predictions, so marketers can target consumers with relevant messages that drive desired actions. For more about how Genie uses personalization and AI to improve customer acquisition and sales, please visit www.gjny.com.
About Grey Jean Technologies
Grey Jean Technologies is the personalization company that improves customer acquisition and sales across all retail channels. Genie, the company’s AI-powered recommendation engine, provides the most accurate predictions of consumer behavior, enabling retail marketers to target customers and prospects with contextually relevant messages that drive desired actions. The company is headquartered in New York. For more information, please visit http://gjny.com/.
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